"Don’t let Your competitors get in front of you. Increase Your opportunities and profits today!"
Lode
Employees of the Joint Stock Company Lode Distribution Department express their gratitude to the company “Perfect Sales” and personally to Armands Ābelītis for the training program “Efficient Sales Orientated towards Customers” that took place on May 16-17, 2003.
The training program highlighted the role of customer service organization, exchange of information and discussion in communication to our customers, and this material was presented in a simple and easy to grasp manner.
We were happy for the lecturer’s ability to hold the attention of the participants for several hours with his interesting narration, useful information and exciting facts.
After the two day seminar we became more knowing and confident. Practical daily work examples that were presented at the seminar helped us to learn to guide conversation without getting confused in different situations. And this is an advantage not only during the sales process and conversation with a customer, but also in any other process of exchange of information and in decision making.
The knowledge obtained is a good basis for professional and successful service that we render to our customers.
The usefulness of the training course is evidenced by undeniable facts – next week after the seminar the sales volume of the Joint Stock Company “Lode” increased by 17% if compared to the previous weeks.
The training program highlighted the role of customer service organization, exchange of information and discussion in communication to our customers, and this material was presented in a simple and easy to grasp manner.
We were happy for the lecturer’s ability to hold the attention of the participants for several hours with his interesting narration, useful information and exciting facts.
After the two day seminar we became more knowing and confident. Practical daily work examples that were presented at the seminar helped us to learn to guide conversation without getting confused in different situations. And this is an advantage not only during the sales process and conversation with a customer, but also in any other process of exchange of information and in decision making.
The knowledge obtained is a good basis for professional and successful service that we render to our customers.
The usefulness of the training course is evidenced by undeniable facts – next week after the seminar the sales volume of the Joint Stock Company “Lode” increased by 17% if compared to the previous weeks.
Valdis Zariņš
Lode, JSC sales department employees thank Perfect Sales company and personally Armands Abelitis for the course “Customer Oriented Sales”, which was conducted on the 16-17 of May, 2003.
Both the role of customer service organization in ensuring company’s successful activity, and informational exchange and negotiation process in communicating with the customer were presented in intelligible and easy to perceive way during the seminar.
We were very pleased by lecturer’s ability to keep the attention of the audience alive for several hours in a row by means of interesting relation, useful information and fascinating facts.
After two days of training we have become more knowledgeable and confident. With the aid of practical examples we were able to develop s s of governing the process of negotiations and not losing courage in different situations. And this is an advantage not only in sales and communicating with the customer, but in any process of information exchange and decision making.
The knowledge we have received is a good foundation for professional and successful customer service.
There are irrefutable facts that give evidence of the effectiveness of the seminar – on the next week after the seminar the sales volume of Lode, JSC increased by 17% compared to preceding weeks.
Both the role of customer service organization in ensuring company’s successful activity, and informational exchange and negotiation process in communicating with the customer were presented in intelligible and easy to perceive way during the seminar.
We were very pleased by lecturer’s ability to keep the attention of the audience alive for several hours in a row by means of interesting relation, useful information and fascinating facts.
After two days of training we have become more knowledgeable and confident. With the aid of practical examples we were able to develop s s of governing the process of negotiations and not losing courage in different situations. And this is an advantage not only in sales and communicating with the customer, but in any process of information exchange and decision making.
The knowledge we have received is a good foundation for professional and successful customer service.
There are irrefutable facts that give evidence of the effectiveness of the seminar – on the next week after the seminar the sales volume of Lode, JSC increased by 17% compared to preceding weeks.
Valdis Zarinsh