References

Director of „Perfect Sales Academy” Armands Ābelītis led a business consulting seminar „Efficient Sales Orientated towards Customers” for „Rīgas Dzirnavnieks” marketing, trade and sales personnel.
Sales Managers, Regional Sales Managers, sales representatives and bakers – consultants, altogether 8 people attended this seminar, and they represented both business directions of Joint Stock Company „Rīgas Dzirnavnieks” - B2B and B2C product sales. All seminar participants had different knowledge level, different work experience, but they all found a lot of useful information that they could apply in their daily work. The seminar was presented in a simple manner, which made it easy to grasp. The trainer shared many examples out of his personal experience, the topics raised at the seminar were discussed interactively, which ensured exchange of opinions and exchange of experience among seminar participants, thus consolidating the acquired knowledge.

Activities were based on every day situations, which we are going to use when preparing materials for several chapters of our sales manual. Seminar participants told that for them most important were the following topics - „approach strategies”, „sell solution to the customer”, „overcoming objections”.

Several seminar participants had an opportunity to apply acquired knowledge immediately. Our customers as well as colleagues and seminar participants themselves noticed and appreciated qualitative changes in their work after the training.

„Rīgas Dzirnavnieks” wishes “Perfect Sales Academy” to retain and to improve further their training quality and we are planning to enjoy „Perfect Sales Academy” services in the future too.

Thank you for a great seminar! We have received valuable information, which will definitely help us serve our customers in a more professional way and better understand their desires. There were very lively, interesting examples from our daily life and lecturer’s professional experience. Thanks to lecturer’s attractiveness and creative atmosphere, time flashed by. Thank you for responsiveness in listening to our questions, and for ideas that will be useful in solving non-standard situations.

“DT Mobile”, Ltd. wishes to thank you for training seminars for company’s all-level employees on the topics of “Effective management” and “Effective Sales” that you organized and conducted in such an excellent way in October.

As the range of seminar topics and of discussed matters was very wide, we at first had some worries about the potency to qualitatively discuss and master all seminar information, yet at the very beginning of the seminar these worries were dissipated, thanks both to professionally elaborated seminar program, and to lecturer’s convincing, exciting and intelligible seminar presentation.

In addition, we cannot but mention high evaluation of the seminar and testimonials received from the employees of the company that attended the seminar, they confirmed once again the fact, that high quality seminar and training organization does not only give the employees great opportunities to learn, and make an even greater contribution to the development of the company, but is also a good motivation in employees’ everyday life and increases their growth opportunities even in the future.

We thank you again and look for further successful cooperation in the nearest future,

We express our appreciation for what we believe was a very professionally and attractively organized seminar “Customer oriented sales technique” for “Baltsport” Ltd. “100% sports” store chain employees on June 9, 2002. We hope that the knowledge, we have received will benefit our company employees in their daily work and our cooperation with “Perfekta Consulting” will be successful even further.

I came to know a lot of important and very significant facts in work with customers, valuable sales process nuances. I “brushed up” some familiar things, as well as got to know many small “gimmicks”, which will definitely benefit me in my work, and which will allow me to become even more professional! The most important topics were: Attitude/motivation for the work, sales/buying process. Professional sales person traits and producing professional first impression. Customer service, customer’s demands and desires satisfaction. I liked the style of presentation and professional approach through humour. Carry on!

I evaluate it as very good based on personal professional experience. Your professionalism in this area is very commendable. All considered topics were very important. Thank you and hope to meet you again!

Very positive feelings, interesting manner of presentation. I feel wiser and more knowing. I even think of recommending you to other people. I have no regret what so ever about coming here. It will definitely benefit me in my work and further life. Most important topics were those of sales process and actually all the topics that were discussed here were important.

Very valuable event that will help me even better organize my sales work and attitude. I believe work effectiveness, productivity and customer service effectiveness will significantly increase.

It is very important, that there was not a bare presentation of the topic, but there were many examples, that Armands told very emotionally. Very important topic and very detailed and subtle presentation. Thank you for positive attitude. The topics are completely in keeping with insurance specificity, and this is for sure a great “+”.

It was very interesting to watch how the audience was receiving the lecturer and reacting to new things. It is an interesting topic, because it is related to human psychology. I estimate very high the consultant s artistry.

I liked the atmosphere and that there was no barrier between the audience and lecturer.

The themes and advices of this seminar can be used in my work to improve the result. The most important themes for me seemed – the relationships with customers, part taking in the seminar and be interested at what are you doing. Thank you for these nice two days.

It was very useful and interesting seminar. It made me obtain new s s and their usage in real life. With much pleasure I will recommend others to go to this seminar!

There were many interesting themes e.g. how to do away with various objections, the usage of phone. I obtained many useful s s.

The seminar was useful for me. It gave me professional knowledge on how to sell my product. Many questions, that seemed insignificant and unessential, now received a completely new significance. Effective examples.

I have been to different seminars, but exactly the one that you conducted stroke me greatly because the information was presented in a very attractive way, simply and understandable. Scores of examples helped me to understand the very process. After this seminar I will pay more attention to how I serve others and how I am served! Thank you!

I am really very happy, that we had this wonderful opportunity to attend your seminar. Because I was skeptical when I came to this seminar but then I went out filled with elation and smile. This seminar gave me push to work and to accomplish new transactions and to obtain far more satisfied customers. Really, a thousand thanks!

Educational and easy perceptible because all of the affirmations were grounded and explained using very good examples. Psychology was included too, that is one of the most important factors to be able to understand customer and his wants. There was a lot of humour that made this seminar more interesting.

It is a pity, that this seminar did not take place four years ago. Today I had the opportunity to look back on the mistakes made in the work with customers. I hope that I will still be able to redeem them. The presented material is easily comprehensible and learnable.

The seminar was really worth dedicating a Sunday to it. Generally many assumptions were confirmed and I received a lot of new things. Let there be more seminars conducted by you. It is indeed useful.